GroAccess Communications, Inc.
Why Outsource?

Outsourcing

No matter how well you train your customer service call center representatives, ongoing training programs are vital to continually providing superior service. See what GroAccess can do for you.
GroAccess Advantage

Our Advantage

GroAccess Communications operates on a principle of urgency we call the Principle of Now. We respond to the customer in real-time. Let the GroAccess Advantage work for you today!
Customer Interaction Solutions

Our Solutions

When choosing a U.S. based outsourcer for your customer service effort, it is important to find a partner who can provide you a wealth and variety of customer interaction solutions.
Get Started

Get Started

Getting started with GroAccess is easy! We have compiled a short list of questions for you to consider when planning your US based customer service outsourcing strategy.

Ask us about our New Client Specials!

We offer a variety of U.S. based Outsourced Customer Call Center Solutions with Low "Startup" Fees and No Long-term Commitments!

Even More...

  • About GroAccess

    GroAccess Communications, Inc. is uniquely positioned to provide today’s small to medium sized companies with the advanced technology and outsourced customer contact services they need to communicate with customers utilizing any channel. GroAccess helps our clients design a comprehensive approach to managing their customer base throughout the entire customer life cycle (acquire, retain, serve, and grow). Our core and guiding principles describe our approach to customer service and how we can be a strong strategic partner in your customer service effort. Learn More
  • Web Design & Hosting

    A major GroAccess Communications advantage is our custom web design, SEO and web hosting capability. We realize the important role customer service plays in our client’s online efforts, and we are not only prepared to provide excellent customer service, but assist in designing, performing SEO, maintaining and hosting a website (on our own web servers) to support our client’s online and off-line sales and customer support functions. Learn More
  • Careers

    GroAccess Communications operates on the fundamental belief that career individual differences will produce genuine competitive advantages in our niche market. Utilizing the diversity of our workforce, we will maximize our productivity and enhance the quality of work life. Respect for the uniqueness of each individual is a GroAccess Communications core value. Learn More
  • Location

    1211 Rohlwing Rd., Rolling Meadows, IL 60008
  • Specials

    GroAccess Communications is uniquely positioned to provide today’s specials small to medium sized companies with the low cost, advanced technology and outsourced customer call center services they need to communicate with clients utilizing any channel. Getting bombarded with calls? Fulfillment problems? The CPSC just hit you with a recall? GroAccess can help! Learn More

Testimonials

There are a wide variety of communication methods today. GroAccess is able to service the prominent methods in a timely fashion, whether via phone, email, or web. This is essential when your consumer base spans a wide age range. Garden control products require through conversation with the consumer to assure adequate, legal information is provided. The team performs an excellent job listening to the consumers, asking questions, and understanding the situation and question before answering. This would not be possible without a well-trained, educated team. Fabulous!! It is one area of my job I do not have to worry about! Read More