- About Us
- Why Outsource?
- GroAccess Advantage
- Customer Interaction Solutions
- Get Started
A major GroAccess Communications advantage is our custom web design, Search Engine Optimization (SEO), Search Engine Marketing (SEM) and web hosting capability. We realize the important role customer service plays in our client’s online efforts, and we are not only prepared to provide an excellent customer experience, but assist in designing, maintaining and hosting a website (on our own web servers) to support our client’s online and off-line sales and customer support functions. Search Engine Optimization (SEO) is a vital part of this process, we want your potential clients to find your website instead of your competitor’s.
After we’ve created the perfect website for your potential (and current) clients to visit, don’t forget about SEO so that your new and existing customers can find and explore your new site with it’s offerings. At GroAccess, we perform monthly SEO specifically tailored to your needs and industry. We use “White Hat” Search Engine Optimization techniques that will not only give you higher ranking results, more visitors, great customer engagement and a better conversion rate, but also assure your site will never be banned from Google, Bing, Yahoo, or any search engine.
Contact us and let us know how we can assist and support your online efforts. We would be happy to provide a proposal and develop a website for you that would be visually appealing, cost effective and specifically targeted to your desired market.
Web design, web hosting and SEO are services offered from our state-of-the-art, full-service Marketing & Creative Department that meet a variety of your needs and provide the following services:
Click on the following links to see a few samples of our recent web design work (aside from the GroAccess Website):
We understand that a major function of a website is not only to take orders and provide information, but provide much needed pre and post-sales support that is attainable through our Customer Interaction Solutions. Pre-sales support would include assisting potential customers with available choices, information and online customer service access that would lead to a more informed purchase decision and a more satisfied customer. Post-sales support would include assisting and “hand holding” customers who have already purchased with preparation and “how to use” instructions, provide online access to customer service, and record these interactions via a continually updated FAQ section.
Call us toll free at 1-877-664-GROW (4769) or contact us online to see how we can help you with your next great, profit-producing web site, or with some of the other marketing and creative services we provide.
We offer a variety of Customer Interaction Solutions for you, our strategic partner in success. We believe that to be successful, organizations must continue to grow and develop their relationships with their customers. However, with all the advancements in technology, relationship building is getting harder to accomplish. Using our Customer Interaction Solutions, your customers will have a choice of communications channels so they can contact you in the way they want – via the web, phone, or email. The ultimate in customer satisfaction and retention!
Companies outsource their call centers to ensure competitive service delivery with reduced operating expenses. GroAccess Communication is your solution to both!
To find out more, browse around or contact us today.
For a customer service/call center audit, additional information or a proposal, Contact our Sales Department here.